Returns & Exchanges
At L'Atelier de Christine Lhuillier, we want you to be completely satisfied with your luxury beauty experience. If your purchase does not meet your expectations, you may return or exchange unopened products within 30 days of delivery.
Initiate Your Request
Contact our concierge team via the portal with your order number and the reason for your return to receive a Return Authorization.
Prepare Your Package
Ensure the product is in its original, unopened packaging and securely place it in a shipping box along with your original packing slip.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our atelier inspects the returned items, your refund will be processed to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing